Terms and Conditions

Booking
The cottage is available to let from Friday to Friday all year. Short breaks (minimum of four nights) are available out of season, with the exception of Christmas and New Year. To book, either use the Availability page or if you would prefer to speak to us first contact us by phone or e-mail to make a provisional booking. Please then follow up with written confirmation and a cheque for the non-refundable deposit (25% of the rental cost) – provisional bookings will be held for seven working days.
Final payment is due a minimum of eight weeks before your holiday starts. Please make payments by cheque to Mr and Mrs Andrew Bloomfield and send to:

The Grange,
Hinton Waldrist
Faringdon
Oxfordshire
SN7 8SA

Payment can also be made by electronic transfer on request do ask us for details. We reserve the right to re-let the cottage if the balance due has not been received by the final due date.
We recommend that you take out holiday insurance to cover the risk of cancellation. We will always refund rent (less the 25% deposit) if we can re-let the cottage; however, if we can’t, we are not able to make refunds for cancellations within eight weeks of the start of your holiday. We also recommend that you check your own household insurance to make sure any personal belongings and valuables you bring with you are covered while you’re away from home while Troed-y-Rhiw is fully insured, cover of guests possessions is not included. 
If, for any reason, the cottage was not available on the day of arrival, a full refund would be given. However, we will not be liable to refund any more than the price of the rental.

Arrival and Departure
The cottage is available from 3:00 pm on the day of arrival, and we should be grateful if you could leave the property by 10:00am on the day of departure, in order to give the cleaners sufficient time to clean it before the next guests arrive.

Parking for two cars is available at the top of the garden by the boat house and there is ample additional car parking in the village car park 20yds away at a cost of 1 per day.

Our guests are responsible for any breakages and/or damage to the property that may occur during their stay and are responsible for:

keeping the house and garden in good condition, gardeners do visit every fortnight on a Wednesday morning betwen Spring and Autumn for a very short period.

making any complaint directly to the owner immediately the problem arises, so that it can be solved as quickly as possible

Providing the owner with the right of access, if required.

What is included?
All prices are inclusive of electricity, except for bookings starting between October 1st and March 31st, for which we charge an additional £40 per week (or part of a week).
All beds are made up with feather and down duvets, pillows and cotton linen. Tea towels and bath mats are also provided, and bath and hand towels can be supplied at a cost of £5 per person. Do let us know if you require them and, if so, include this amount with your final payment.
A pay telephone is provide for guests and there is full wireless broadband in the cottage. If you intend to use the Wi-Fi, please download, print and sign the terms and conditions of Wi-Fi use and include this with your deposit cheque.
Orange mobile phones work best in the area, at present coverage for both Vodafone and O2 customers is very patchy.

Finally
Please remember:

  • NO SMOKING
  • NO PETS
  • NO SMALL CHILDREN (WE SUGGEST 5 AS THE MINIMUM AGE)